Privacy Policy for Thread & Roll Bakers
At Thread & Roll Bakers, we are committed to protecting the privacy and security of our online platform visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our site, where we showcase our artisanal baked goods and facilitate online ordering.
1. Information We Collect
We collect various types of information in connection with the services we provide, which can broadly be categorised as follows:
- Personal Data You Provide Directly: This includes information you voluntarily provide when placing an order, creating an account, subscribing to our newsletter, contacting us through our site, or otherwise interacting with our services. This may include your name, shipping address, billing address, phone number, and email address.
- Payment Information: When you make a purchase, payment details are processed by secure third-party payment processors. We do not store your full payment card details on our servers, but we may receive limited information, such as the last four digits of your card and the expiration date, to facilitate your transactions and prevent fraud.
- Usage Data: We automatically collect information about how you access and use our site. This usage data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.
2. How We Use Your Information
The information we collect is used for various purposes to provide and improve our services to you:
- To process your orders for craft bread, delicate pastries, bespoke cakes, and artisanal cookies.
- To manage your account and provide you with customer support.
- To communicate with you about your orders, products, services, and promotional offers.
- To improve and personalize your experience on our site.
- To monitor the usage of our site for analytical and statistical purposes.
- To detect, prevent, and address technical issues and ensure the security of our services.
- To comply with legal obligations and respond to lawful requests from public authorities.
3. Sharing Your Information
We may share your information in the following situations:
- With Service Providers: We may employ third-party companies and individuals to facilitate our site, provide the service on our behalf, perform service-related services, or assist us in analysing how our site is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Business Transfers: If Thread & Roll Bakers is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
- For Legal Reasons: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Thread & Roll Bakers, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
4. Data Security
The security of your data is paramount to us. We implement a variety of security measures, including physical, technical, and administrative safeguards, to maintain the safety of your Personal Data when you place an order or enter, submit, or access your personal information. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Data Protection Rights under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Thread & Roll Bakers aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access, update or delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability.
- The right to withdraw consent.
To exercise any of these rights, please contact us using the contact details provided below.
6. Links to Other Sites
Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children's Privacy
Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Thread & Roll Bakers
- Keppel Bay Drive,
- Singapore, 098632
- Singapore